ELAN Input Device- Mouse Pointer
I was wiping my laptop (it’s a touchpad) and then all of a sudden it started acting funny. Usually it touches some tabs, close tabs, moves the page up and down and doesn’t do much. IDK what happened this time. Was I hacked? The laptop seemed to be doing stuff on it’s own / like someone was controlling it.
1. First, it updated Chrome on it’s own, which I don’t want. How do I revert back to the previous version.
2. Then, it kept opening up MS Edge. Twice. I had already finished wiping my keyboard, which took 2s, and I didn’t touch the laptop. It just opened MS Edge on it’s own. Then opened back up when I closed it. Why would it do that on it’s own?
*3. Third, it messed up my cursor pointer. When it first happened, it was acting funny, moving slowly, not moving accurately. Then the cursor would disappear altogether. Restarting the laptop didn’t help.
Then I read online to uninstall the ELAN Input Device From Device Manager. Then restarted computer. THe cursor came back, but is gone again. And the ELAN Input Device is no longer in the Device Manager>Mice and other pointing devices. I thought it would pop back up but it didn’t (when you uninstall the touchpad driver and reboot, it comes back)
>>>I have an LG GRAM 14Z970. Windows 10.
>>>Can someone point me to the direct link to download the ELAN Input Device Driver? Idk which one it is to download
Someone please help me!! I have NO CLUE about computers and I NEED to reinstall the driver and have my cursor back.
Is this the page to download? And which one?
https://www.catalog.update.microsoft.com/Search.aspx?q=Elan+Input
Or this link?
https://drivers.softpedia.com/get/KEYBOARD-and-MOUSE/Elantech/ELAN-Input-Device-Driver-15-9-18-1-for-Windows-10-Anniversary-Update.shtml
My original version was ELAN 15.9.18.1
Also, how do I install it? It saves as a Cabinet File?? I don’t know how to extract it? I can’t rightclick with the mouse since I don’t have a cursor…
EDIT:
Looks like I’m missing a lot of components in the Device Manager, all the drivers are all gone. Are they all connected to the ELAN Input Device Driver?
2 comments
You’re right, Usually shutting down and restarting fixes driver issues. You can try opening computer in safe mode to see if everything is ok or if cursor comes back.
The softpedia link you shared contains instructions on how to install cabinet files.
Touchpad probably wasn’t fully cleaned and messed its sensitivity (temporarily) so it was opening different things.
Chrome’s old version has to be downloaded and installed to revert back, with unchecking auto update in settings.
Or you can use external mouse if things don’t fix.
Having dealt with many pc issues like corruption, viruses, files getting deleted, etc…I learned the hard way over the years to create backup copies of your Windows system.
Through trial and error I settled on AOMEI Backupper…it’s free and allows you to create and restore system backups. I generally back up once or twice a month so my system is always up today.
You need a minimum of two drives….and dual-boot set up (I use EasyBCD for that). Then if one drive is corrupted or not working right, boot into the 2nd one and restore a previous copy. I tested it numerous times and it works seamlessly for me.
I know this might not help with your current issue, but it’s an important piece of advice to avoid future issues like this.
It sounds to me that you might’ve had some corruption issues already and this recent event could’ve triggered it. Sometimes you could’ve got a keyboard key stuck, but most likely it’s a software problem. You might want to take it to a computer store, they should be able to fix it for you.
Additionally if you created ‘Restore points’ that can fix it also…sometimes Windows does that automatically.